Last Updated: [21-02-2025]

we are committed to ensuring customer satisfaction. Our Refund and Returns Policy is designed to provide a transparent, hassle-free experience. Please read the following terms carefully before requesting a return or refund.

1. Return & Replacement Eligibility

We accept returns and replacements under the following conditions:

  • The item must be unused, in its original packaging, with all accessories, tags, and manuals included.
  • The return request must be initiated within 30 days of delivery.
  • Items that arrive damaged, defective, or incorrect are eligible for a free replacement or refund.

2. How to Initiate a Return

Follow these steps to request a return:

  1. Contact Support: Reach out via email: help@bytebazaar.in with your order details and reason for return.
  2. Provide Evidence: Submit clear images or videos of the issue for verification.
  3. Approval & Pickup: Upon approval, we will schedule a return pickup or provide self-shipping instructions.
  4. Inspection & Processing: Once the item is received and inspected, we will process the refund or replacement within 7-10 business days.

3. Refund Policy

Refunds will be processed as per the original payment method:

  • Prepaid Orders: Refunds are credited to the original payment source within 7-10 business days after approval.
  • Cash on Delivery (COD) Orders: Refunds will be provided as store credit or bank transfer, based on customer preference.
  • Shipping Fees: Non-refundable unless the return is due to an error from our side.

4. Exchange Policy

  • Exchanges are available only for identical products and depend on stock availability.
  • If an exchange item is unavailable, customers can opt for a full refund or store credit.
  • The original item must be returned and verified before an exchange is processed.

5. Items Not Eligible for Return or Refund

Some products are non-returnable and non-refundable due to their nature:

  • Items labeled as Final Sale or Non-Returnable.
  • Products that have been used, altered, or damaged after delivery.
  • Opened or tampered electronic items unless they arrive defective.
  • Gift cards, downloadable software, and personalized/customized orders.

6. Order Cancellations

  • Orders can be canceled before shipment for a full refund.
  • Once an order is shipped, it cannot be canceled and must go through the return process.

7. Special Return Conditions

  • Festive Season Returns: Returns may take longer to process due to high demand.
  • Bulk Orders: Orders with multiple items may have different return conditions.
  • Manufacturer Warranty: Some items may be covered under the manufacturer’s warranty. In such cases, customers must directly contact the brand for service or replacement.

8. Contact Us

For any return or refund-related inquiries, reach out to us at:
Phone: +91 08069640827

Email: support@bytebazaar.in
đź“Ť Address: Bhandup Lal Bahadur Shastri Marg Dina Bama Estate Bhandup West, Santacruz East, 400078 Mumbai Maharashtra, Ind

We appreciate your trust and are dedicated to making your shopping experience smooth and satisfying!